Dear Genevieve and the Cantwell team,
Thank you so much for your efforts in selling our home. We were so pleased with the service you gave and how everything seemed to flow smoothly. I especially appreciated those small things that make a difference eg. the quick phone call after the building inspection. We are really pleased with the results, especially given that the other agents expected us to get $15-20,000 less (and a flattening /falling market).
With thanks and best wishes.
It's been wonderful sharing this journey with you. I have felt so supported in your professionalism, care and integrity. Thanks for your passion and knowledge in helping others sell and buy their homes. It has meant a lot to me.
I chose to work with Cantwells because they were happy to test the waters with the price I had in mind for my house. I felt that they respected my right to have a go and I also knew they would work with me and together we would know if the price had to be altered due to the shifting sands of the house market. We did reduce the price after a few weeks but not under duress or angst from the estate agent. It was a process that was calm and sensible and yielded the result I was after - to move onto next phase of my life and stop keeping the house freakishly clean.
I appreciated the whole team and especially Genevieve and Danielle. They worked hard on my behalf with total respect that it is stressful putting a house on display and waiting to be chosen to dance.
We've loved dealing with everyone from Cantwells and have appreciated your professionalism and customer service.
We have sold two properties through Genevieve with excellent results and experiences on both occasions. Most recently Genevieve and her team at Cantwell's gave us every support for a smooth and speedy sale of our property. She was warm, responsive and professional and has a very good understanding not only of the prospective buyers in each market niche, but also of the stresses of selling. Genevieve is an excellent communicator and a strategically astute real estate professional and we wouldn't hesitate to recommend Cantwell's to anyone looking to sell their property in and around Castlemaine.
Thank you to you and to other staff at Cantwell who assisted us with the purchase of our property. We found your company to be a pleasure to deal with, being responsive, skilled and informed. Such qualities make for a good customer experience, as we had. We also appreciate that you are able to get on the ‘customer’s wavelength’, treat them with intelligence, and don’t apply pressure to the customer’s decision making. Additionally, in this list of good things, thanks very much for the lovely bowl from a top Castlemaine potter – it will look very good in our new home!