Hi Genevieve,
Thank you to you and to other staff at Cantwell who assisted us with the purchase of our property. We found your company to be a pleasure to deal with, being responsive, skilled and informed. Such qualities make for a good customer experience, as we had. We also appreciate that you are able to get on the ‘customer’s wavelength’, treat them with intelligence, and don’t apply pressure to the customer’s decision making. Additionally, in this list of good things, thanks very much for the lovely bowl from a top Castlemaine potter – it will look very good in our new home!
Kind regards.