My husband James and I recently purchased a property through your agency after looking in the region for some time.
We just wanted to take the time to say a special thank you to Rob Delmenico who assisted us. Rob's approach is one we wished more agents followed- great information, no pressure selling, willingness to assist us, meet us on site with no request too much trouble! Great ol' fashioned friendly service in a very timely manner!
We valued and appreciated his open approach greatly!
A big thankyou to Genevieve, Danielle and Kate for your care and attention during the sale process.
And a very big thankyou to Bob for his efforts to make the house look it's sparkling best.
Please send my regards to all,
Tammy, it was so lovely to meet with you on Saturday. You are by far the nicest agent we met. I adored Lyttleton Street and my mum appreciated how incredibly well the property had been maintained. I am totally in love with Castlemaine and would move tomorrow but there are still a lot of hoops to jump through. I will keep your details Tammy and keep in touch.
To Genevieve, Rob, Kate, Danielle, Isabella, Michael and wonderful staff,
It is not only having a successful result; it is also the journey experience.
To Rob, Genevieve, Michael, Danielle, Kate, Cassie and all the team at Cantwells,
A big warm hearted thank you for your guidance, care and attention over these last weeks, through the sale process.
I felt very well supported by all of you and the excellent sale result would not have happened without your combined efforts.
I just wanted to send you an e-mail to praise the work of one of your staff members, Cassie Berry.
Cassie has managed my investment property in Castlemaine for several years. The property was my ex-marital home that I gained from settlement.
At the time, this put me into considerable debt and I was nervous about making such a big commitment entering the market as a landlord.
Cassie put me at ease and since that time has ensured I have had A+ tenants. Earlier last week she informed me that my tenants were moving out, which again gave me some concern about servicing my investment. I am pleased to say that within a few days she again secured another long term tenant that I am extremely pleased with.
Furthermore, due to this positive experience a short while I again decided to purchase another investment property in Kangaroo Flat. This again was daunting for me with the realization I had to service two debts that were relying on having reliable tenants.
Again Cassie found me A+ tenants within a very short period of time.
I am extremely comfortable with leaving my property investments in the hands of Cassie. I value her advice, input and happy for her to make decisions of my behalf, without my consultation. I trust her implicitly.
She is enthusiastic, clearly dedicated and has shown me outstanding customer service. She is a credit to herself and a major asset to your agency. I have constantly praised Cassie to my friends and relatives and I will continue to promote your business name because of the way she has treated me.